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Contact Us

Last updated: August 19, 2026

The fastest way to reach us is to message the bot on WhatsApp — a real person reads what comes in. Otherwise, email works.

Support

Account problems, billing questions, or something not working: support@preplift.in. We aim to reply within 24 hours on business days.

Parents

If you are a parent and want to set up weekly reports, change how the service behaves for your child, or ask what we hold about them, email support@preplift.in and say so — we will treat it as a priority.

Privacy and data requests

To see, correct or delete your data, or to withdraw consent, email privacy@preplift.in from the address or phone number on the account. We respond within 5 business days.

Wrong answers

If PrepLift got a question wrong, please tell us and include the question. This is genuinely useful — a reported wrong answer is worth more to us than a compliment, because it is the only way the solver gets better.

Schools, coaching centres and partnerships

For institutional use or partnerships: partnerships@preplift.in.

Response times

  • Support: within 24 hours (business days)
  • Billing and refunds: within 48 hours
  • Privacy and data requests: within 5 business days
  • Partnerships: within 3 business days

Registered address

PrepLift
India